Getting Help
Where to find resources and support.
In-Product Help
- Click the Help 👋 button for additional support resources, to provide feedback and to access the AI chatbot
- Look for the ? icon throughout the product for quick tips and contextual help.
Contact Support
- Click Share Feedback, via Help 👋 in the bottom righthand corner, which is sent directly to our Support Team
- Email support@relab.co.nz
Additional Training
- To request training and courses, contact your account manager or support@relab.co.nz
FAQs
How do I move the chat?
- Hover over the teal Help 👋 toggle until you see 4 directional arrows
- Click and drag to move the chat around the window
- Drop the chat wherever you like on the window
How to I shrink or minimise the chat?
Click the small arrow pointing downwards in the teal Help 👋 toggle to minimise the chat
Can I get rid of the teal Help 👋 toggle?
No, you cannot get rid of the teal Help 👋 toggle at the moment. However, you can drag this toggle around the window to a less disruptive position.